Frequently Asked Questions
How should I prepare for my appointment?
Please cleanse, condition, detangle, and set your curls with normal styling products within 24 hours of your appointment.
What’s your cancellation policy?
If you need to cancel, please do so at least 48 hours before the appointment. Late cancellations will be charged 50% of service fee. There will be a 15 minute grace period, after that you will be considered a no show and be required to pay 100% of the service fee.
What if my shape needs adjusting?
No problem! Just contact me within seven days.
What service do you offer?
Specialized Curl by Curl and Curly haircuts, Color, Services, and general Curl Coaching. Look on the service page for a more in-depth look.
Do you do gift certificates?
Yes! Please text me!
Can I bring children in?
I do offer child appointments, however if they’re not getting their hair done it’s not encouraged. This is a small suite, only fit for about 2 guests at a time and does not have any space for children to play or move around. If you do bring your children, you are in charge of managing them.
How do I book an appointment?
You can book online at (https://jessicaearle.fullslate.com ) register or by texting my number: 510-459-8303
Where can I park?
Both free and paid street parking are available in the surrounding area.
What’s your policy on animals?
No animals except service animals.